MS EUROPA The World`s Most Beautiful Yacht

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MS EUROPA The World`s Most Beautiful Yacht
MS EUROPA
The World’s Most Beautiful Yacht
6
Penthouse Deck
Lift
Deck Plan MS Europa
Lift
Bellevue Deck
Lido Deck
Sport Deck
Atlantik Deck
Pazifik Deck
Europa Deck
Stairs
Lift
Peil Deck
Stairs
A Deck/Hospital
Nudist
Deck
1012
1010
1008
1006
1004
1002
1011
1009
1007
1005
1003
1001
Penthouse Deck
Fitness
Area
Golf
Bridge
Magrodome
903
901
Sansibar
904
902
914
912
910
908
906
Bellevue Deck
913
911
909
907
905
MS EUROPA
Fitness
Area
Suites 913 and 914 are approx. 30 cm/1 ft narrower in the living room and bedroom areas than the standard suites;
this is the reason for their price classification in Category 6.
Lido Deck
Whirlpool
inside
Shuffleboard
Library
outside
Club Belvedere
Lido Pool
Lido Café
*
Sport Deck
Audi
torium
Pool
Bar
Shuffleboard
730
714
712
710
708
706
704
702
732
729
728
726
724
722
720
718
716
734
731
736
733
OCEAN SPA
738
Gym
&
Fitness
735
Tender
737
Tender
Teens’ Art
Club Workshop
713
711
709
707
705
703
701
OCEAN SPA
Tender
*
Tender
727
725
723
721
719
717
715
Kids’ Club
610
608
606
604
602
607
605
603
601
632
630
628
631
629
627
612
634
633
609
640
638
636
639
637
635
611
648
646
644
642
647
645
643
641
624
622
620
618
616
614
650
649
626
654
652
653
651
623
621
619
617
615
613
660
658
656
625
664
662
666
668
659
657
655
Atlantik Deck
663
661
* Suites are equipped for use by disabled guests.
670
669
667
665
550
548
546
544
542
540
538
536
534
532
530
528
526
Photo Shop
543
541
539
537
535
533
531
529
527
525
524
522
520
518
516
514
512
510
508
506
504
502
552
549
547
545
568
570
551
566
564
562
560
558
556
554
Pazifik Deck
563
561
559
557
555
553
– Suites with connecting doors.
567
565
523
521
519
517
515
513
511
509
507
505
503
501
569
The suites above the Europa Lounge and the Clipper Lounge may be subject to a slight noise disturbance as a result of the entertainment programme.
– Suites with connecting doors.
Cruise Sales
Venezia
Fahrstuhl
Suiten mit Verbindungstür
Boutique/Jeweller
Reception
Europa Deck
Tour
Office
Havana Bar
verglaster Fahrstuhl
Promenade
Atrium
Restaurant
Dieter
Müller
Lift
Clipper Lounge
Gallery
Glass Lift
Europa Lounge
Stage
Europa
Restaurant
Ausbootungsstation
Piano Bar
Tendering Aera
• Wind conditions may cause soot deposits on the verandas of the stern suites 565 – 570 and 665 – 670.
• Due to technical construction reasons, the verandas of the stern suites 565, 566, 665 and 666 have steel rather than
glass enclosures.
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Penthouse Deck
Lift
Lift
Bellevue Deck
Lido Deck
Sport Deck
Atlantik Deck
Pazifik Deck
Europa Deck
Stairs
Lift
Stairs
A Deck/Hospital
Cat. 4
Veranda
Sansibar
Golf
Suite
Cat. 5
Cat. 2
Suite
1012
1010
1008
1006
1004
1002
1007
1005
1003
1001
Cat. 3
Suite
Veranda
Suite
Fitness
Area
Cat. 6
Veranda
Suite
913
911
909
907
905
Magrodome
Suite
904
902
Cat. 1
Cat. 7
Bridge
903
901
Guaranteed
Suite*
Fitness
Area
914
912
910
908
906
Cat. 0
1009
Categories MS EUROPA
1011
Nudist
Deck
Veranda
Suite
Penthouse
Cat. 8 Suites
Cat.
9 ftPenthouse
Cat.and
10bedroom areas than the standard suites;
913 and 914 are approx.
30 cm/1
narrower in the living room
Deluxe Suite
Grand
Suite
SPA Suite
this is the reason
for their
price classification in Category
6.
* Accommodation will be provided in a suite of Category 1– 7, subject to availability.
Whirlpool
inside
Shuffleboard
Library
outside
Club Belvedere
Lido Pool
Lido Café
Audi
torium
Pool
Bar
*
Shuffleboard
714
712
710
708
706
704
702
728
726
724
722
720
718
716
730
732
713
711
709
707
624
622
620
618
616
614
612
610
608
606
604
602
623
621
619
617
615
613
611
609
607
605
603
601
705
703
701
727
725
723
721
719
717
715
626
625
729
632
630
628
631
629
627
731
634
633
733
640
638
636
639
637
635
660
658
656
654
652
659
657
655
653
651
564
562
560
558
556
554
552
550
548
546
544
542
540
538
536
534
532
530
528
526
Photo Shop
551
549
547
545
543
541
539
537
535
533
531
529
527
525
524
522
520
518
516
514
512
510
508
506
504
502
664
662
*
648
646
644
642
735
650
647
645
643
641
737
1999
Suites 36 Outside Suites
OCEAN SPA
Tender
Tender
28,890
152 Outside Suites with Veranda
5-stars-plus**
4 SPA Suites with Veranda
* Suites are equipped for use by disabled guests.
Kvaerner-Masa, Helsinki
10 Penthouse Deluxe Suites
198.60 m/652 ft
2 Penthouse Grand Suites
24 m/78 ft
204 Suites in total
6 m/20 ft
Crew
285
21,600 kW
On-board languagesGerman, German/English
21 knots
on international cruises
Fincantieri, 2 x 11 m2/
Zodiacs (motorised
– Suites with connecting
doors.rubber boats)13
118 sq ft
inflatable
7
Tenders (150 seats)
4
408
Hospital
yes
563
561
559
557
555
553
Passenger decks
Passenger
capacity
566
734
Kids’ Club
663
661
Built Gross Tonnage (GT)
Category
Shipyard Length
Beam 666
668
Draught
670
669
Total power
667
Speed665
Stabilisers
568
570
OCEAN SPA
649
Gym
&
Fitness
736
Tender
Teens’ Art
Club Workshop
738
Tender
Technical Data MS EUROPA
** according to Berlitz Cruise Guide 2010.
567
565
The suites above the Europa Lounge and the Clipper Lounge may be subject to a slight noise disturbance as a result of the entertainment programme.
– Suites with connecting doors.
Cruise Sales
n
8
523
521
519
517
515
513
511
509
507
505
503
501
569
Tour
MS EUROPA – The World’s Most Beautiful Yacht
The EUROPA, the flagship of Hapag-Lloyd Cruises, sets international standards – for the tenth
consecutive time, she has been the only cruise ship in the world to receive the distinction
5-stars-plus awarded by the Berlitz Cruise Guide 2010. The EUROPA offers each guest more space than
the vast majority of other cruise ships, as well as copious privacy to relax and feel good. Exclusiveness
and the fulfilment of individual wishes and ideas are our top priority at all times. Every cruise aboard
the EUROPA is a unique and unforgettable experience among a small, cosmopolitan group of guests. On
the EUROPA, our captains and their crew successfully create a very distinctive team spirit on board –
and thus a personal, unobtrusive service that is rarely to be found on cruise ships or in the luxury hotel
industry. Accordingly, our guests can enjoy the relaxed, attentive atmosphere on the EUROPA to the full.
Welcome aboard The World’s Most Beautiful Yacht!
Passion
The Most Enjoyable Way of Travelling
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MS EUROPA – The World’s Most Beautiful Yacht
Your Guide Across the Ship:
Europa Deck
MS EUROPA
Europa Lounge
The Europa Lounge is the “concert hall” of the EUROPA. It offers sufficient
space to accommodate all the guests, allowing them to experience evening
entertainment on the stage with a multifaceted cultural and entertainment
programme featuring first-class international artists. With our Stella Maris
International Vocal Competition, we have been committed to promoting upand-coming talents in cooperation with renowned opera houses since 2009.
In collaboration with the Honens International Piano Competition, we invite
virtuoso instrumentalists to perform in front of our guests. The traditional
welcome and farewell evenings with the captain also take place here.
The Europa Lounge is a non-smoking lounge.
Atrium
The heart of the EUROPA with two glass lifts and views as far as the sky.
Tour Office
Our experienced tour guides gladly provide the guests with advice on board
and will also assist in the planning of special shore activities and individual
arrangements. Organised shore excursions are carefully planned for every
cruise. On the EUROPA, we offer various types of shore excursions:
1. Conventional excursions (e. g. bus tours and round trips)
2. Late-riser excursions for all those who do not like to get up early
3. Excursions by mini van or mini bus: more experiences and spontaneity
4. Individual excursions (e. g. by car and with your own, generally Englishspeaking driver)
5. Adventure excursions (e. g. by plane, helicopter or hot-air balloon)
6. Active tours (e. g. hiking tours, walks or bicycle tours)
7. Theme excursions (exceptional experiences, e. g. “1,001” Emirates Palace)
8. Extraordinary events (e. g. tsar evenings in St. Petersburg)
9. “Your own way”: If your clients have something else in mind, our concierge
will be happy to help them organise it.
Information on the excursion programme will be sent out to the guests approx.
three months prior to the start of the cruise. We will offer shore excursions
in English on an individual basis, whenever possible in the ports of call.
Approximately three months prior to the start of the cruise your customers
will receive information about one shore excursion in each port of call which
will be conducted in English. Since the majority of passengers are Germanspeaking, there is usually a wider choice of shore excursions conducted in
German. It is therefore important that you stipulate if your costumers wish to
receive their documents in German or English when you book the cruise.
It is possible to make prebookings for the excursions. The costs will be
charged to the guest’s on-board account.
During excursions with the 13 on-board Zodiacs, the guests will experience
the flora and fauna at very close range. Depending on the destination, weatherproof parkas and rubber boots are made available for Zodiac landings.
Zodiac landings and the associated excursions are included in the cruise
price. In particular, this applies to voyages to remote regions. Whether the
guests will be able to go ashore depends on the local conditions.
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Bottled water is provided free of charge on the shore excursions. Bicycles
(limited allotment), snorkelling equipment and umbrellas are available on
board at no cost.
A concierge is in charge of any special requests on the part of our guests.
He will, for instance, organise visits to the opera, make reservations for
restaurants ashore, devise individual shore programmes or arrange for a
limousine service.
Cruise Directors and Hotel Managers
The cruise directors Frank Meikofski and Alexander Thurein (photos to the
right) manage the areas tourism and entertainment on board. They are
responsible for the excursion programme ashore and the entertainment
programme aboard. The hotel managers Josef Gruber and Johann Schrempf
are in charge of the entire hotel business including restaurants with the
service and logistics areas and also the OCEAN SPA.
MS EUROPA
Concierge
Reception
The Reception is staffed 24 hours per day.
Piano Bar
The heart and meeting place of the ship (approx. 45 seats). Before dinner,
the guests like to listen to subtle piano melodies while having an aperitif.
Smoking is permitted at the bar counter of the Piano Bar.
Promenade
Between the Havana Bar and the boutique, a hostess/host and the cruise
sales service are at the disposal of the guests. The hostess/host are the
contact person for the guests, will accompany individual guests to meals
upon request and always have a sympathetic ear.
At the cruise sales desk, the guests have the opportunity to book their next
cruise. If they book a cruise on board, your clients are granted a 3 % discount
on the cruise-only price. Your benefit: this booking will be forwarded to the
travel agency that placed the initial booking, and the relevant commission will
be paid – provided the clients give their consent.
Havana Bar
In the intimate Cuban atmosphere of the Havana Bar (approx. 36 seats) with
its cosy leather chairs, the wood-panelled walls and the ceiling fans, you
can enjoy sophisticated drinks and the finest cigars. A special feature – the
humidor, a “refrigerator” for cigars that provides various temperatures and
the necessary humidity.
Clipper Lounge
Late night lounge with approx. 140 seats and late night specials such as
comedy, live music, dancing, dance lessons or concerts. Here, the guests
enjoy an aperitif in the evening or perhaps a nightcap. In the Clipper Lounge,
there are designated non-smoking and smoking areas.
Boutique/Juweller
The boutique offers a vast range of exclusive ladies’ and men’s fashions as
well as the MS EUROPA collection. Besides products for their personal use,
the guests will find gift items and souvenirs here. The jeweller’s WEMPE
presents a first-class selection of exquisite pieces of jewellery aboard the
EUROPA.
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Gallery
The works of the guest artists on board and special theme exhibitions are
on display in the gallery. The artists and curators are frequently present
themselves and looking forward to a conversation with interested guests.
Receptions are also held here.
MS EUROPA
Europa Main Restaurant
• Sophisticated culinary diversity at the highest level for up to 346 guests at
a time.
• Non-smoking restaurant
• Breakfast buffet in the morning, set meals with up to 7 courses at lunchand dinnertime
• Nutrition-conscious guests can enjoy the light, low-fat and low-calorie
“cuisine légère” in the evenings.
• The meals at the restaurant are served in a single seating.
• Open seating in the mornings and at lunchtime; in the evenings, the guests
are assigned a table. Tables for 2, 4, 6 and 8 persons. On short cruises with
a duration of up to 4 nights, there is a single open seating in the Europa
Restaurant.
• The guests may submit their seating requests for dinner at any time prior to
departure. They will be taken into account if possible. The requests cannot
be confirmed in advance.
„Restaurant Dieter Müller“
During the redesign at the shipyard in September 2010, the Euro-Asian
restaurant Oriental was converted into the “Restaurant Dieter Müller”. The
opening of the gourmet restaurant of the renowned 3-star chef took place on
29 September 2010.
Dieter Müller (photo to the right) will be on board in person for 70 days of
he year; the rest of the time, he will be represented by a female sous-chef
appointed by him. A 6-course meal is served which is altered several times
a year. The guests can enjoy a unique culinary philosophy and creative
compositions.
The restaurant has 26 seats (mainly tables for 2) and is only open in the
evenings.
The guests can eat there without a surcharge. They have the opportunity to
make one reservation per cruise/suite, which is exclusively taken on board.
Only Penthouse and SPA Suite guests have the option of making a reservation
in advance. A corresponding booking form is enclosed with the preliminary
travel documents.
Restaurant Venezia
Speciality restaurant without a surcharge (36 seats, non-smoking restaurant),
“the best Italian in town” with fine Italian specialities. Set meal with open
seating at lunchtime, a reservation is necessary in the evenings. It is not
possible to make a reservation prior to departure.
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Pazifik Deck
A photographer captures social events on board and offers the pictures for
sale; prices start at 7 6 per photo (13 x 18 cm/5 x 7 inches). He is also available to develop the guests’ colour negative films or burn digital images from
the memory card to a CD (subject to charge). Portrait photo shootings and the
compilation of photobooks are further options. Beyond this, there is usually
a video producer on board who will make a video film of the cruise for the
guests. The latter have the opportunity to purchase this film.
Sport Deck
MS EUROPA
Photographer/Video Producer
OCEAN SPA
• Comprehensive range of massage and beauty treatments to choose from.
The wellness area is characterised by its discreet Asian-style design.
• Sunbed (free of charge) and quiet room with heated stone loungers
• Finnish sauna, approx. 85° C, steam sauna, approx. 50° C
• Massage and beauty treatments such as lomi lomi, herbal poultice
massage, thalasso therapies, body packs, cosmetic treatments, manicure
and pedicure
• Full body massage: 60 min./prices start at 7 80, foot reflexology therapy:
30 min./prices start at 7 40, algae cream peeling: approx. 30 min./prices
start at 7 30
• Hairdresser (wash, cut, blow-dry for ladies from 7 57, haircut for gentlemen from 7 21)
• SPA specials: changing selection of pampering programmes with massage,
beauty and body treatments, in some cases also treatments that are
not specified in the OCEAN SPA brochure. They are offered whenever the
EUROPA lies at anchor in a port.
In warmer regions, some of the treatments can also be administered on
the veranda of the suite; a 10 % surcharge applies in this case. Please take
notice of the latest Ocean SPA brochure with detailed information.
Tenders
Four tenders with 150 seats each. The tenders are used for taking people
and/or supplies ashore when the EUROPA lies at anchor.
Kids’ and Teens’ Club
The younger guests aboard the EUROPA like to spend their time at the Kids’
and the Teens’ Club – two spacious rooms equipped for the little and the not
so little ones respectively. We offer child care for children aged four years or
older. If we have four or more children on board, two qualified childminders
will join the cruise and organise special excursions and children’s events both
on board and ashore. Please also see the section “Theme Cruises” on page
18 to find out more about our Family Cruises.
Art Workshop
Here, the guests are encouraged to be creative, for instance in painting
courses, when designing sculptures and mosaics or even jewellery – all
under the guidance of professional course instructors.
Gym & Fitness Room
Gymnastics and relaxation courses in the gym, Pilates, stretch & relax, yoga,
back exercises and much more; bottled water and towels are available free of
charge.
13
Lido Deck
MS EUROPA
Club Belvedere
• Venue with the loveliest views of the ship and the ocean: The windows to all
sides, the 180° panoramic view as well as the circumferential deck in the
open air ensure that the guests do not miss out on anything.
• Coffee time in the afternoons to the sound of live piano music (177 seats)
• Hosting of piano concerts as the acoustics are exceptionally good thanks to
the special ceiling.
• Church services are held in the Club Belvedere on days at sea, Sundays and
public holidays.
• The Club Belvedere is a non-smoking area.
Library/PC Workstations
In the library, more than 1,000 books (novels, travel literature, crime thrillers)
as well as daily newspapers and magazines are at the disposal of the guests.
Literature is also offered in the languages English, Spanish and Dutch. The
library is the smallest public room on the ship. Two PC workstations with a
printer are available, as are laptops (subject to availability) which can also be
used in the suites.
Auditorium
Film screenings and readings take place in the Auditorium
(46 seats, non-smoking area).
Lido Pool
A 15 m long/50 ft long seawater pool (5 m/16 ft wide, temperature: 28° C/
82° F) augurs refreshment. There are plenty of sunloungers and towels for all
passengers. The water is between 0.8 m/2.6 ft and 1.35 m/4.4 ft deep. The
pool can be used both as an indoor pool by closing a magrodome over half
of it and as an outdoor pool. On nice evenings, wooden planks can be placed
over the pool so that it can serve as a stage for concerts/events or film
screenings. A whirlpool with a temperature of approx. 35° C/95° F provides
relaxation.
Pool Bar
The pool bar offers refreshing drinks and fruit. Tip: Hot waffles with cherries
are served free of charge as of 15.00 hrs every day.
Lido Café
• Restaurant/café for casual indulgence (inside: 100 seats/outside: 135 seats)
• Non-smoking area inside/smoking area outside
• Without any “dress code” and with an open barbecue facility outside, the
guests enjoy a rich breakfast buffet, late-riser breakfast until 11.00 hrs, lunch
buffet, coffee and tea variations in the afternoon as well as a dinner buffet in
a leisurely atmosphere.
• On selected evenings, the guests have the opportunity to experience guest
chef appearances (e. g. Holger Bodendorf, Karlheinz Hauser, Thomas M.
Walkensteiner) with witty and innovative meals or theme evenings with the
corresponding culinary creations.
14
Bellevue Deck
The bridge is the brain of the EUROPA – it offers high technology in perfection
and is the control centre and the command base of the captain and his
officers. Due to its crucial importance as control centre for all nautical and
technical operations, the bridge is an extremely sensitive area. For this
reason, international regulations prohibit its being open to the public. Nautical
interests and the local regulations of the respective coastal countries permitting, however, the guests have the opportunity to partake in a guided tour of
the bridge in the course of the cruise.
Magrodome
MS EUROPA
Bridge
Glass roof that can be closed over the pool, turning it into an “indoor pool”
that can also be used in inclement weather.
Fitness Area
Our fitness area across two decks is furnished with premium-quality equipment by Technogym. Headphones, drinking water and towels are available
free of charge in the fitness area. The guests have the possibility to request
a personal training session. Offers by the personal trainer: e. g. 30-minute
training session from 7 39, fitness check and compilation of a workout
regime from 7 99 and much more.
Golf
The golf simulator offers golfers the opportunity to play on more than 34 of
the most beautiful golf courses in the world. Every cruise is accompanied
by a PGA professional, so that the guests could be beginners at the start of
the cruise and professionals by the end of it. A tee shot analysis with three
cameras is at their disposal. On designated Golf & Cruise voyages, there
will always be two PGA professionals on board. Please see section “Theme
Cruises” on page 17 to find out what is included in the golf package.
Sansibar
Cosy open-air bar with magnificent views, right in the fresh sea air and with
a small dance floor. At midnight, the guests are offered a midnight snack
here. Smoking is permitted in the Sansibar.
The name Sansibar was chosen because of the cooperation with the
renowned restaurant Sansibar on the German North Sea island Sylt: the event
“MS EUROPA meets Sansibar” takes place once a year.
Circular Jogging Track
Circumferential track with a length of 180 m/590 ft and a special floor for
jogging and walking.
15
General Information
MS EUROPA
Beverages on Board
Beer and non-alcoholic beverages in the suite mini bars are included in the cruise price. In the suites on the Penthouse
Deck and in the SPA Suites, further alcoholic beverages are also at the guest’s disposal free of charge. In the SPA Suites,
we additionally offer special teas, health drinks and fresh fruit juices free of charge.
Hot beverages, i. e. all coffee and tea variations (latte macchiato, espresso, cappuccino etc.) as well as sweetened and
unsweetened ice teas are also included in the cruise price. All other beverages are available at moderate prices, e. g.
alcoholic cocktails from 7 5.20, non-alcoholic cocktails from 7 3.60, beer (0.3 l) from 7 2.20, soft drinks and water
(0.3 l) from 7 2.30 (subject to changes).
Clothing on Board
There is no fixed dress code on the EUROPA. Our recommendation:
• Daytime: sporty clothing; for breakfast and lunch: sporty-casual
Evening: Gentlemen – suit or lounge jacket and trousers, with or without a tie (depending on the occasion)
Ladies – suit, dress or trouser suit
• We recommend casual clothing even for dinner in the Lido Café.
• For festive events (Captain’s welcome and farewell dinner) formal dress is favoured: tuxedo, dinner jacket, dark suit for
gentlemen, evening dress for ladies. Among other facts, the number of gala events depends on the itinerary.
Generally, the following applies:
• gala evening on short cruises of up to four nights
• gala evenings on cruises of up to 15 nights and
• gala evenings on cruises of 16 or more nights.
Clothing on Shore
The clothing should certainly be comfortable and practical as well as appropriate for the voyage route for the guest’s
excursions or private trips on shore. Sturdy shoes are recommended, while flat shoes are indispensable on the ship and
shore.
Embarkation/Disembarkation
Embarkation usually takes place as of 16.00 hrs, and disembarkation between 8.00 and 10.00 hrs. For security reasons,
a photo is taken of each guest during embarkation.
For all guests on the Penthouse Deck (MS EUROPA) please note the following special instructions for embarkation and
disembarkation: Upon embarkation the guests will be welcomed directly onto Deck 10 (Penthouse Deck) by a butler
and concierge. For disembarkation, guests on Deck 10 have the opportunity of keeping their luggage in their suite until
7.00 hrs. It does not need to be placed outside the door the previous evening or during the night, as otherwise usual.
Hospital
In the hospital (Deck 3), the guests will receive tablets to prevent and treat seasickness free of charge (alternatively, these
are also available at the Reception). An on-board doctor and a nurse accompany every cruise. The hospital is equipped
with modern medical facilities. It has an intensive care room with its own monitoring station as well as two dialysis rooms
with two beds each. On selected cruises, the services of a dialysis doctor will be available to the guests upon request.
Laundry/Dry Cleaning/Ironing Service
The EUROPA has a laundry, dry cleaning and ironing service (subject to charge). Ironing service is included in the cruise
price of the Penthouse Deluxe Suites, the Penthouse Grand Suites and the SPA Suites.
Means of Payment
The on-board currency is the Euro. To ensure cashless transactions, an account will be set up for the guests which they
settle at the Reception at the end of their cruise. Any monetary transactions are dealt with on board at the Reception.
Within the scope of the respective regulations, traveller’s cheques and the German EC card (Maestro) are accepted means
of payment for all expenses on board for a quick and convenient check-out procedure. The following credit cards are
accepted: MasterCard, American Express, Diners Club, Visa as well as traveller’s cheques.
16
To guests arriving from abroad who have not booked their travel arrangements to the cruise departure point or from the
cruise arrival point via Hapag-Lloyd Cruises, there is the MS EUROPA Lounge available. Upon their arrival, your clients
can deposit their luggage in the MS EUROPA Lounge and spend the time until embarkation in the lounge or exploring
the surroundings on their own initiative. A transfer takes the guests from the lounge to the ship free of charge. It is not
necessary to make a booking for the use of the MS EUROPA Lounge before embarkation.
At the end of the cruise, the guests will be taken to the MS EUROPA Lounge upon disembarkation in the morning, where
they can deposit their luggage until the early evening. Guests wishing to do so are required to register for this service
on board.
Beverages and snacks are provided. EUROPA staff members as well as a local tour guide are available to answer any
questions and offer information at the EUROPA lounge. Your clients will receive accurate details concerning the location
of the lounge in the port of embarkation respectively disembarkation along with their travel documents.
MS EUROPA
MS EUROPA Lounge Prior to Embarkation and Upon Disembarkation
Theme Cruises
Active Cruises
From photography via jewellery design to Nordic Walking and bicycle activities – the attractive workshops with activity
programmes we offer are closely associated with the itinerary. Professional course instructors will open up entirely new
perspectives for your clients and provide them with new inspiration. On board, there are 12 bicycles (7 gents’ and 5
ladies’ bicycles) which the guests can take out on loan free of charge.
Symposium at Sea
This refers to a cruise in the course of which topical issues are addressed by specialists in the respective fields. These
topics are dealt with in two different contexts on board – lectures with a duration of 45–50 minutes and panel discussions during which the guests have the opportunity to raise questions. A total of 10–14 lectures (2 per day) will be held
during the Grand Symposium versus 4–6 lectures in the case of the Compact Symposium.
The topics are chosen taking into account your clients’ intellectual skills. A special focus is
on economic, social and political issues which are relevant on a national and/or international
scale.
MS EUROPA
SYMPOSIUM AUF SEE
2010
The specialists on a symposium are mostly scientists, specialised journalists and representatives of the private sector.
MS EUROPA
VITAL AU F S E E
Vigour at Sea
On selected cruises, we dedicate ourselves to the subject of health. The concept of “Vigour at
Sea” is implemented with various different cooperation partners who hold three to four lectures on
health-specific topics and offer a multifaceted activity programme. More precisely, the latter consists of three to four courses (50 min. each) per day at sea from the fields of yoga, tai chi, qigong,
pilates, progressive muscle relaxation, water gymnastics and others.
Event Cruises
On our event cruises, the guests have the opportunity to partake in exclusive events and festivities on board. They not
only enjoy the luxurious amenities aboard The World’s Most Beautiful Yacht, but also experience extraordinary cruise
highlights.
EUROPA’s Best: Grand masters of culinary skills convert the Lido Deck into a veritable gourmet’s paradise. Starred
chefs, winegrowers, affineurs, patissiers and chocolatiers pamper the guests with the most exquisite dishes, different
types of cheese, sweet specialities and sophisticated wines. The kitchen team of the EUROPA is supported by guest
chefs who have received sought-after awards from the Gault Millau (toques) and the Guide Michelin (stars). Our cooking
units are equipped with professional appliances by Gaggenau.
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Charity gala off the coast of Cannes: It is a long-standing tradition aboard the EUROPA to show commitment and do
good. On the French Riviera, The World’s Most Beautiful Yacht will be hosting a glamourous gala night. The guests will
experience a unique evening with an entertainment programme and a magnificent fireworks display. The sale at auction
of exclusive experiences and exhibits for a good cause will be the highlight of the event.
MS EUROPA
MS EUROPA meets Sansibar: Premium-quality gourmet catering in the dunes of the German North Sea island Sylt as
well as an exuberant party on board await the guests.
BIG EUROPA: Against the backdrop of a select port (e. g. Warnemuende/Germany), first-class European wines are tasted
and sold at auction in 27 l Primat bottles made especially for this occasion. The proceeds are donated to support a good
cause.
Family Cruises
Grandparents, parents and children – three generations spending their holidays together on board. A family cruise is
a relaxed way of travelling because the suitcase only needs to be unpacked once. Travelling through several countries
and/ or to many destinations with children by air or land is hardly possible respectively very demanding.
Sales Tips – Family Cruises Aboard the EUROPA
• Child care is offered for children aged four years and older.
• If there are four or more children on board, two qualified childminders will join the cruise and organise special
excursions respectively events both on board and ashore – even if it is not a designated family cruise.
• The child care service for children aged four and older is guaranteed on designated family cruises.
• Baby monitors (limited number) are available on loan at the Reception.
• Games, sports and creative programmes are the order of the day from 10.00 to 17.00 hrs and from 19.00 to 21.00 hrs
whenever the ship is at sea.
• On days with shore excursions, the child care service is available while the EUROPA lies at anchor.
• The concierge will be happy to arrange for a babysitter (subject to charge) outside of the childminding times, for
example for the evening hours.
• There are two spacious club rooms – one for the younger children and one for teens with PlayStation3, table football
etc. – which can also be accessed outside of the supervision hours and which are equipped for all age groups.
• The ship is equipped with highchairs and cots as well as glass railings.
• The delicious meals are prepared in accordance with the preferences of the young ones, and in the evenings, the
children have dinner together at the Lido Café.
Colourful Activity Programme for the Young Cruise Passengers
• Activities closely associated with the cruise complement the regular programme – e. g. making pirate disguises or
reading out children’s books with cruise-related topics.
• Appropriate programmes are offered for all age groups, e. g. treasure hunting, photo rallies or special theme days.
• Comprehensive creative programme, e. g. drawing comics, using beads to make jewellery and art workshops
• Different kinds of sports under the open sky, pool party
• Qualified childminders contribute towards drawing up the children’s programme.
• The children’s programme is tailor-made for every cruise taking into account the individual children in the group
(age, gender).
Discounts for children: Further information is to be found in the section “Discounts and Attractive Offers”, p. 21.
Please also take notice of the latest “Family Cruises” brochure containing detailed information (available in German
language only).
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Whether classic or new itineraries – our garden cruises take the guests to the far side of gates that remain closed to
others. You do not need to be a gardener to understand the beauty of gardens. In Rosamunde Pilcher-style rose gardens,
the guests can let themselves be inspired by enchanted private gardens and magnificent parks, the architecture of
which has been maintained with loving perfection for several centuries.
In-depth lectures aboard The World’s Most Beautiful Yacht and on site will open the gateways to extraordinary gardens.
The guests will not only become acquainted with the contexts in terms of art history and landscape gardening on this
occasion, but also with the philosophy behind the art of gardening. The cruises aboard the EUROPA enable them to experience the entire diversity of gardens and offer unique opportunities to take various different inspirations back home.
Golf & Cruise Voyages
The golf cruises of the EUROPA offer a unique combination of cruising fun and golf experiences. Golf & Cruise voyages
enable all players with a handicap of 36 or less to play on golf courses around the globe. The guests will be accompanied by first-class German golf instructors of the PGA of Germany both on board and ashore. High-tech support is
provided by a video analysis system which helps the guests to improve their swing. A golf simulator allows the
guests to demonstrate their skills on more than 34 premium courses throughout the world. Advice on how to optimise
their technique is also imparted in the context of lectures. Professional golf coaching is not only available on designated
Golf & Cruise voyages. Our personal PGA golf professional coaches all golfers on board and increasingly also on
selected golf courses ashore 365 days of the year. This way, every single one of the cruises can become a golf cruise.
MS EUROPA
Garden Cruises
Golf Package: The following extras are included in the price of the Golf Package
• Service centred around golfing including luggage service, shoe cleaning service, cleaning of golf clubs
• First-class support by PGA professionals (“on course“ or in the “tournament“)
• One-to-one training at the golf simulator/video coach
• Panoramic trip between golf course and ship with a German- or an English-speaking tour guide (schedule permitting)
• Warm-up on the driving range including balls (if available)
• Welcome cocktail and dinner with the captain
• EUROPA golf gift set as a souvenir
• Use of the PING® fitting station for the ideal measurement of your clubs
• Lectures by the PGA professional (for instance on the topics of “Golf psychology“, “Golfing from the age of 50“,
“Playing golf without pain“, “Stroke technique“ or “Backspin“)
• Green fees and trolleys (subject to availability)
• Small snack after the 9th hole
The following services are also included on the additional courses: transfers, green fee, small snack after the 9th hole
and support by a pro. Additional courses can only be booked in connection with the Golf & Cruise package.
Please also take notice of the latest “Golf Cruises” brochure containing detailed information (available in German
language only).
Gourmet Cruises
On our gourmet cruises, we pamper the guests with culinary experiences of the highest standard on a daily basis. Our
guest chefs on board have at least one Michelin star or one Gault Millau toque to show for themselves. Famous names
such as Karlheinz Hauser or Thomas M. Walkensteiner will be joining the cruises and inviting the guests to sample their
magnificent culinary creations. Outside of the ship’s galley, the star guests with a love of cooking will be presenting
themselves in culinary talkshows, when cooking in front of an audience and on the occasion of lectures.
Please also take notice of the latest “Gourmet Cruises” brochure containing comprehensive information (available in
German language only) as well as the very next section entitled “Event Cruises”.
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Music Cruises
MS EUROPA
In the private ambiance of the Europa Lounge, the guests will experience great artists and stars live and up close.
From classical music via chansons to swing and jazz – the range of concerts comprises numerous facets and works.
On the shore excursions, the guests will also have the opportunity to enjoy select musical performances – sometimes
at famous and sometimes at hidden locations, e. g. under the starry sky above ancient amphitheatres or in impressive
cathedrals.
Ocean Sun Festival
The Ocean Sun Festival is hosted on the high seas once a year in cooperation with Deutsche Grammophon and IMG Artists, to name just two of our partners. The cruise is dedicated to classical music.
Ocean Sun World-famous renowned performers compile and deliver the sophisticated entertainment programme
Festival 2010
on board with daily concerts. Impressive concerts also take place ashore.
Stella Maris International Vocal Competition
The Stella Maris International Vocal Competition is a unique singing competition on the high seas. It
was established in 2009 by Hapag-Lloyd Cruises and the Hauck & Aufhaeuser cultural foundation.
Eight world-famous opera houses put forward one promising talent each for the competition aboard
the EUROPA. Under the artistic direction of chamber singer Michael Schade, the vocalists will perform works in the
categories opera, lied and oratorium. The winner will be identified by a renowned expert jury as well as by the audience
of the EUROPA. At least four members of the jury are very influential in today’s opera business.
Further information is available online: www.stella-maris-competition.de/en
Please also take notice of the latest “Music Cruises” brochure containing detailed information (available in German
language only).
World Tour
Every winter, MS EUROPA sets out on a World Tour (approx. 5 months) and “Grand Voyage” (approx. 3 months), both
of which can be booked in their entirety as well as in attractive partial routes. Besides this relaxing time out, the guests
will appreciate exclusive world tour benefits, e. g. world tour bonuses, a generous free luggage allowance, a free laundry service and many more advantages.
Please also take notice of the detailed world tour description as advertised in the German MS EUROPA main catalogue
and the preview brochure, which is always published some time before the new main catalogue. The world tours are
also described on our English website www.hl-cruises.com
The Awards of the EUROPA
With the EUROPA, the guests will experience a customised cruise, because they themselves become the measure of
all things. Our focus is on individuality and the fulfilment of personal wishes. The EUROPA has already been awarded
several impressive distinctions:
5 -stars-plus
Berlitz Complete Guide to
Cruising and Cruise Ships 2010
S ix Star Diamond Award 2010
The American Academy of
Hospitality Sciences
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S hip of the Year 2008
Fielding’s Guide to Luxury Cruises
Discounts and Attractive Offers
Combination Bonus
There is a so-called combination bonus for some “cruise pairs” which will be deducted from the combined price of
the two or more cruises. Please take notice of the corresponding bonuses advertised in the German MS EUROPA main
catalogue or the English main brochure.
Your clients may combine any series of successive cruises as they wish and receive a 5 % discount on the cruise-only
price from the second cruise on, reduced by any applicable early booking discount or on-board booking discount.
Discounts for Children
(Age of the day of the start of the cruise is decisive)
• Passage for children up to the age of three is free when accommodated in a suite with two persons paying full price.
• Children between the ages of four and fifteen pay 7 65/US$ 80 per night when accommodated in a suite with two persons paying full price. Accommodation is in an additional bed in the same suite.
MS EUROPA
Combination Discount
Early Booking Discount
If your clients book their cruise 210 days (approx. 7 months) or earlier prior to departure, they will receive an early
booking discount of 5 % on the cruise-only price (reduced by any applicable on-board booking discount or combination
discount).
Guaranteed Suite
In a guaranteed suite, the guests merely pay the guaranteed price for double occupancy as indicated. Accommodation
will be provided in a suite of Category 1 to 7, subject to availability. If the guests have booked a combination of several
cruises in a guaranteed suite, it will be necessary to change suites after each individual cruise. Continuous occupancy
of the same suite throughout the cruises is not possible. Please note that the guest needs to vacate his suite in the
morning and cannot move into the new suite until late in the afternoon. The guests will receive their exact suite number
at the beginning of the respective cruises on board (limited allotment). A waiting list notation is not possible for guaranteed suites.
On-board Booking Discount
If your clients book their next cruise directly on board, they will receive a discount of 3 % on the cruise-only price
(reduced by any applicable early booking discount or combination discount). Your benefit: this booking will be forwarded
to the travel agency that placed the initial booking, and the relevant commission will be paid – provided the clients give
their consent.
Single Travellers
Passengers travelling on their own are very welcome on the Europa. There is an allotment for single travellers on every
cruise. Please take notice of the corresponding prices in the price insert of the German main catalogue or English main
brochure. If the allotment is fully booked, it is possible to pay a 100% surcharge.
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General Information About Cruise Prices
MS EUROPA
The Cruise Price Includes (among others):
• Cruise in the booked category
• Fresh fruits and champagne await the guests in their suite on their day of arrival
• Full board on the ship: welcome cocktail, breakfast, late morning bouillon, lunch and dinner, afternoon coffee and tea
with pastries, hot waffles and midnight snack; individual meal selections also possible
• Fresh fruit juices and vegetable juices will be available during breakfast hours
• A different entertainment programme every day with on-board activities, interesting courses, discussions, scientific
lectures, film screenings, contemporary seminars, a sophisticated evening programme and much more
• Adventure Zodiac trips (depending on route and weather conditions); all landings or tours in the ship’s own Zodiacs or
tenders (potential admission fees or guided tours by local tour guides not included)
• Television in every suite with integrated music programmes, contemporary and classical video and listening programmes, news, weather map, reports, interviews, travel reports, latest travel information, e-mail, Internet (subject to
charge), and much more
• Mini bar filled with soft drinks and beer in the suite
• Bottled water during the shore excursions
• Use of on-board facilities and equipment free of charge (subject to availability): auditorium with film screenings and
geography lectures, library with more than 1,000 volumes, board games, ironing room, entertainment programmes,
sauna, fitness areas, golf simulator, table tennis, art workshop, laptops, snorkelling gear, bicycles, and much more.
The use of the Internet and services of the OCEAN SPA, the photographers and video producers and the boutique
merchandise are subject to charge.
• Waterproof, warm parkas are provided on loan as appropriate for the destination of the Zodiac landings
• Your comprehensive EUROPA cruise materials including detailed country information, shoulder bag, document bag,
luggage tags, travel guide, maps and personal stationery
• German ship and cruise managers and a service crew (speaking German and English) including concierge, hostess,
cruise sales, tour office, tour guides, etc.
• Harbour fees
• Travel cancellation expenses insurance
• Bankruptcy insurance
All tips on board are included in the cruise price. Acknowledgement of particularly good service is at the discrition of
each guest.
Please note: All prices in our English main brochures are cruise-only prices. For cruise prices including our travel
arrangements to cruise departure point/from cruise arrival point, please see our German main catalogue or our website.
Flight travel arrangements are only offered from/to Germany, Austria or Switzerland.
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MS EUROPA
Suite Information
Suites
36 Outside Suites (27 m²/291 sq ft)
152 Outside Suites with Veranda (27 m²/291 sq ft)
4 SPA Suites with Veranda (27 m²/291 sq ft)
10 Penthouse Deluxe Suites (45 m²/484 sq ft)
2 Penthouse Grand Suites (85 m²/915 sq ft)
Suite Facilities (Category 1– 7)
Please note: In 2009, all of the 188 suites as well as the Deluxe
Penthouses received a “facelift”: exquisite fabrics
in subtle colours attract the eye and create an
atmosphere of harmony. The Penthouse Suites
underwent fully comprehensive renovations and
constructional modifications. New furniture, laptops
and 32” monitors leave no wishes unfulfilled.
• 27 m²/291 sq ft living and sleeping area
• Seating area with sofa, armchair, coffee table, sideboard with dressing table, hairdryer and chair
• Sofa: fold-out sofa as a sleeping facility for children
(lying surface: 70 x 190 cm/2.2 x 6.2 ft)
• If a 3rd person is staying in the same suite, another
bed respectively a foldaway bed will be provided.
The additional beds for adults are removed from the
suite in the morning and returned and made up in
the evening as part of the “turn down” service. The
additional beds for children (baby travel cots) remain
in the suite throughout the day.
• Beds can be positioned side-by-side or used as twin
beds
• Walk-in wardrobe with safe, umbrella and shoehorn
• Spacious marble bathroom with shower, bathtub and
bathrobe
• Satellite telephone (approx. 7 3.50 per minute)
• Mini bar with soft drinks and beer (refilled twice a day)
• Fresh fruit and champagne to welcome the guests
• Air conditioning which can be regulated individually,
cannot be switched off
• MS EUROPA shoulder bag as well as personal writing
paper featuring the name
• Newspaper service: An on-board edition of an English
newspaper (Herald Tribune or US Today) is delivered
to the suite every morning. Current magazines are
available in the library free of charge.
• German- and English-speaking cabin staff: The cabin
stewardess also explains how everything in the suite
works, e. g. how to use the e-mail system
• Flatscreen with CruiseNet, i. e. access to the integrated
radio programme as well as contemporary and
classic video and audio programmes (DVDs, CDs
and audio books), news, weather chart, reports,
interviews, travel documentaries, current travel
information, e-mail and much more
• Via CruiseNet, a personal e-mail address is at the
disposal of every guest for sending and receiving
e-mails without attachments free of charge.
• Sending and receiving e-mails with attachment in the
suite: 1 MB = 7 1; 2 MB = 7 2.50; 3 MB = 7 4;
4 MB =7 5.50; 5 MB = 7 7
• Internet access in the suite, also with one’s own
laptop (7 0.19/min.)
• 24-hour suite service
Please note: T he suites without a veranda are nonsmoking suites. Therefore, we kindly ask our
guests staying in suites with a veranda to
also refrain from smoking inside the suites
in the interest of all passengers. Smoking
is permitted on the veranda. The guests are
aksed to use the ashtrays provided.
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Suite Information
MS EUROPA
Distinguishing Features of the Suites (27 m²/291 sq ft)
• 152 outside suites with a 4.5 m²/48 sq ft large
veranda (Category 4– 7; suites 913 and 914 are
30 cm/1 ft narrower than the remaining suites)
• 36 outside suites without veranda (Category 1– 3;
suites 501– 514, 601– 608 and 701– 714)
• 28 outside suites with veranda and connecting doors
as “holiday apartments at sea” (Category 4, suites
551– 562 and the midship suites 633– 648,
Category 6)
• 12 stern suites with a slightly more spacious veranda
(Category 4, suites 565– 570 and Category 5, suites
665 – 670)
• 4 SPA Suites with veranda (Category 10,
suites 735 – 738)
• 2 Veranda suites equipped for use by disabled guests
(Category 5, suites 733 and 734)
Veranda Suite
SPA Suite Facilities (Category 10)
• 4 SPA Suites with a modern and subtle Asian-style
interior design (size and facilities same as Cat. 1– 7)
• A large window with a Venetian blind separates the
living area and the bathroom
• Whirlpool which can be illuminated and multi-mode
shower
• Relaxation music and videos as well as two flatscreens
• Fragrant oil burner with various different wellness oils
• Special services, e. g. suite service provided by the
SPA team, exclusive SPA beverages and snack offers,
SPA Suite
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nutritional advice, an ironing service and a SPA
pampering package are included in the cruise price.
• 1 0 suites (45 m²/484 sq ft) with a spacious living and
sleeping area (facilities same as Cat. 1–7)
• 6 m²/64 sq ft large veranda
• In addition: whirlpool jets in bathtub
• 2 4-hour butler service (packing and unpacking
suitcases, organising parties, cleaning shoes, special
requests and much more)
• T he mini bar included in the cruise price contains
additional alcoholic beverages.
•B
est view from Deck 10
•N
EW: Laptop and Wi-Fi (7 0.19/min.)
•N
EW: TVs with modern 32” flatscreens
•N
EW: Nespresso machine
•N
EW: Large comfortable sofa as an additional
sleeping facility
MS EUROPA
Penthouse Deluxe Suite Facilities (Category 8)
Penthouse Deluxe Suite
Penthouse Grand Suite Facilities (Category 9)
• 2 suites (85 m²/915 sq ft) named “Hapag” and
“Lloyd” with very spacious living room, dining room
and bedroom (facilities same as Cat. 1– 7)
• In addition, the dining area is equipped with a dining
table for six persons.
• Bathroom with private sauna and whirlpool bathtub
as well as guest lavatory
• Spacious circumferential private veranda (approx.
18 m²/194 sq ft)
• Mini bar with alcoholic beverages at no charge
• Best view, at the very front right above the bridge
Please note: All guests on the Penthouse Deck embark
directly on Deck 10 with the aid of butler and
concierge. Prior to disembarking, the guests
on Deck 10 have the opportunity to keep
their luggage in the suite until 7.00 hrs.
It does not need to be placed outside the
door the previous evening or during the night,
as otherwise usual.
Penthouse Grand Suite
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